FAQ: Painting And Quality
Where can I see more examples of your work?
You can see over 25,000 images of our latest work in our gallery.
These are galleries of commissioned work we are doing for clients, these are the real deal out there for all to see.
To my knowledge, this is the single largest repository of warhammer images in the world, outside of social media sites like Flickr.
Do you have different levels of quality?
We have four levels of quality. Dipped, Standard, Showcase, and Exhibition.
Details of our quality levels can be found by clicking the link.
Can I get different figs done at different quality levels?
Yes. You can "mix and match" quality levels, for example getting HQ units at
Showcase or Exhibition, and basic troops at Dipped or Standard.
How do I tell you to how to paint my figures?
Codex and army book page references. Links to articles and manufacturer
websites. Images you can email us. If you want us to follow the box design, just
toss in the box (if you still have it).
If you want an entirely novel design, just send us a picture and we'll customize and change colors from there.
Feel free to give us a little write up of what you'd like done (assembly, painting, basing, transfers or freehand work). I only ask that it be clear and easy to read :)
We have found that the shorter, crisper, and more succinctly written the instructions, the faster the army will be completed.
Can you match an existing army?
Yes. Just let us know what colors you used. For a perfect match (of colors and of painting styles) please send us a painted sample for us to look at. Photos are not great because they never show the correct colors and you will likely get back something mismatching (or if we're having a bad day, something bizarre).
What if I don't like the painting?
You like it, or you get your money back. If a painting service does not offer
this, then it is not professional in any way that matters.
When we finish a project, we will send you extensive review images to look over so that you can check to see if the work is what you wanted and done to your satisfaction. Here is where we ask you for your feedback on any fixes or changes that need to be made, and we go ahead and make them, and send you new review images to judge.
Once you're happy with the work, we will ship it to you.
If however we find that we are unable to give you what you need, or you feel that our work just isn't what you though it was, you can ask for your money back. We will refund the painting fees you have paid minus any purchasing and shipping costs, and return back the minis to you (after they have been paint stripped).
What paints do you use?
Vallejo and Games Workshop mostly, and a bit of Daler Rowney.
Can I tell you what paints I want you to use?
Absolutely.
Can I tell you what painting style to use?
Absolutely. Here a sample mini being sent over as well is essential.
Do you clean flash and assemble as well?
Yes.
Can I send you painted figures, to strip and repaint?
Yes. Stripping is a free service if you are hiring us to do the repainting :) .